An efficient e-government significantly reduces administrative costs for both government and businesses while at the same time promoting transparency and reducing scope for corruption. To improve online services, the Government should:
Enhancing the rule of law and judicial efficiency
The general public and businesses wish to see a nation founded upon the rule of law, a country where all individuals and firms are equal, and an efficient and independent judiciary is both a precondition and touchstone of such a society. To attain this objective, Serbia ought to:
Improving healthcare services
With the health service under tremendous strain, its development requires additional investment and sustained efforts to address the challenges it faces. Doing so requires a set of measures that ought to facilitate access to innovative drugs and technologies for patients, promote public-private synergies to increase healthcare accessibility, and optimise public procurement and inventory tracking. If it is to meet these goals, Serbia should:
– Provide sufficient capacity for on-demand PCR testing in the workplace at the height of the pandemic to permit businesses to better manage their operations. This should include swabbing on company premises.
– Expand access to healthcare and treatments for chronic and urgent non-Covid-19 patients during peaks in the pandemic by using telemedicine solutions and harnessing public-private synergies.
– Ensure all administrative procedures for licensing, license renewal, and approval of variations and promotional materials are completed within statutory time limits. Support ALIMS, the regulator, in aligning its new online licensing management platform with these time limits, and consider hiring new staff and relaxing procedures to achieve this objective.
Increasing the predictability of taxation and parafiscal levies