Delhaize Serbia opens Serbia’s first specialized distribution center for online food sales
By AmCham-userPublished On 23/08/2023
The facility, located in the Bežanijska Kosa neighborhood of Belgrade, allows the firm to deliver products quickly and efficiently to Maxi Online shoppers, while also reflecting the company’s commitment to digitalization and customer experience improvement
The distribution center is equipped with modern equipment and software and designed to meet the needs of today’s demanding consumers. Its total floor area of 6,700 square meters allows optimal storage of a wide range of products, ensuring freshness and quality during the delivery process. The center has cut waiting times for Maxi Online shoppers, as well as providing more choice and greater availability and ensuring reliable deliveries.
Constructed in line with global online sales standards, the center has the capacity to meet growing market demands. By the end of 2023, the facility is expected to employ 500 trained staff who will handle all orders efficiently and promptly. Continuous training and education will ensure these employees have the most up-to-date knowledge in online distribution, guaranteeing highest service standards for each customer.