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Excelling Professional Development

HResurs – The Facilitator’s Skills

By AmCham  Published On 24/10/2018
Attendees had a chance to find out more about the term, role and skills of the facilitator, a guide who directs and motivates interlocutors and helps them, using skills, to clearly state ideas, opinions and conclusions. It is necessary for facilitators not only to evaluate opinions of interlocutors, but to help them to pierce their own personal barriers and to achieve the maximum from every interlocutor. Emphasizing that facilitator is also a creator of atmosphere, Ivana Pupić gave some practical advice, that could be implemented in the work of small and bigger groups.
The second part of this presentation was focused on solving conflict situations, relying on different generalized personal characteristics of people and observing relevant skills of facilitators for peaceful settlement of situations that can cause troubles in guiding groups.

At the end of this HResurs presentation, attendees discussed a practical case and confirmed their knowledge of the rare differentiation of emotional and business aspects, bearing in mind the value of personal experience in solving controversial situations among groups of people.


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The leading independent  business association in Serbia

Twitter Linkedin Instagram Facebook Youtube

Explore

ABOUT US
MEMBERS
NEWS & GALLERIES
CALENDAR
RESOURCES
IMPROVING BUSINESS ENVIRONMENT
NETWORKING & PROMOTION
EXCELLING PROFESSIONAL DEVELOPMENT

Address

info@amcham.rs

Smiljanićeva 24/I, 11000 Beograd

Copyright 2022. Made with ❤ by CodeIT